Privacy Policy

1. Data Controller Identification

The data controller responsible for the processing of personal data collected through this website and during consulting engagements is:

Neuronprismhub
Representative: Chenghao Lin
Office Address: No.95, Sec 2, Jieyun Rd, Sanchong District, New Taipei City, 241, Taiwan
Telephone: 0288890167
Email: info@neuronprismhub.click

2. Categories of Personal Data Collected

We collect and process only the minimal personal data necessary to evaluate advisory inquiries, communicate with technical clients, and deliver consulting services:

• Inquiry & Contact Information: Full name, professional work email address, company or organization name, job title, and technical infrastructure summaries provided via our contact and scoping forms.
• Commercial Communication Records: Email correspondence, meeting notes from scoping sessions, and contractual Statements of Work.
• Technical Web Telemetry: Anonymized IP addresses, browser user agent strings, access timestamps, and essential cookie preferences.

3. Lawful Bases for Processing

In accordance with the Taiwan Personal Data Protection Act (PDPA) and international privacy standards, we process your personal data under the following legal bases:

1. Performance of a Contract: Processing necessary to prepare technical proposals, execute bilateral Non-Disclosure Agreements, and perform consulting engagements requested by the Client.
2. Legitimate Interests: Managing ongoing commercial relationships, safeguarding our network infrastructure against abuse, and improving technical advisory curriculum.
3. Legal Obligation: Maintaining accounting, tax, and commercial invoicing records in compliance with Taiwan statutory requirements.
4. Consent: Where you have explicitly opted into non-essential analytical cookies via our cookie consent banner.

4. Data Retention Periods

We retain personal data only for the duration necessary to fulfill the purposes for which it was gathered:

• Advisory Inquiry Submissions: Retained for twenty-four (24) months following the last point of commercial contact.
• Client Engagement & Architecture Notes: Retained for five (5) years following the conclusion of the consulting project to support follow-on architecture reviews.
• Financial & Invoicing Records: Retained for seven (7) years in accordance with Taiwan commercial tax and auditing statutes.

5. Data Security & Confidentiality

Neuronprismhub enforces administrative, physical, and technical safeguards to protect personal data against unauthorized disclosure, alteration, or destruction. All communication channels utilize TLS 1.3 encryption, and internal access to client project documents is restricted on a strict need-to-know basis.

6. User Rights Under Taiwan PDPA

You possess the following statutory rights regarding your personal data:

• Right of Inquiry & Access: You may request confirmation of whether we hold personal data about you and obtain a copy.
• Right to Rectification: You may request the correction or supplementation of inaccurate personal records.
• Right to Cease Collection, Processing or Use: You may request that we suspend processing your personal data where lawful grounds no longer apply.
• Right to Erasure: You may request the deletion of your personal data where retention is not mandated by statutory law.

To exercise any of these rights, please submit a written request to info@neuronprismhub.click. We respond to all verified requests within fifteen (15) business days.

7. International Data Transfers

Where technical collaboration tools or secure cloud storage providers operate servers located outside Taiwan, we ensure that adequate data protection mechanisms (such as standard contractual clauses and encryption at rest) are maintained in compliance with applicable cross-border data transfer laws.

8. Contact for Privacy Matters

For questions or grievances regarding our privacy practices, contact our Data Protection Officer at:

Neuronprismhub — Data Privacy Office
Chenghao Lin, No.95, Sec 2, Jieyun Rd, Sanchong District, New Taipei City, 241, Taiwan
Email: info@neuronprismhub.click
Phone: 0288890167